Customer Service

Support our passengers in-person, over the phone and on social media.

New channels have made it easier than ever before to open engaging dialogue with our passengers. Customer service is moving into a new era where immediate action is not only important, but necessary. If you like solving problems and making people’s day, this is the job for you.

What we’re looking for

  • Support passengers to ensure their needs are answered every day, via the phone, email, in person or on social media
  • Sensitively interact with passengers to address their needs
  • Investigate, resolve, document and respond to customer feedback

Our commitment to our operators

  • A rewarding career with continuously training that allows you to enhance your skills and grow in your field
  • Health benefits, paid vacation, sick leave as well as a competitive salary

Come join the largest private-sector operator of public transportation in North America—one that cares about you, our passengers and the communities we serve.

Learn more about Transdev North America, including how we hire and all of the career opportunities we offer.